Blog

Posted by Simon Austerberry on 19 May 2023

In this article, we’ll explore how e-commerce businesses can measure the impact of user engagement on their platform and how they can improve it to increase sales and loyalty.

Posted by Simon Austerberry on 19 May 2023

In this article, we will explore how to measure the impact of product adoption on an e-commerce platform and strategies that businesses can employ to increase product adoption.

Posted by Simon Austerberry on 18 May 2023

It's not enough to just collect feedback. You need to analyse it to gain meaningful insights. In this article, we'll walk you through the steps of how to analyse user feedback for websites.

Posted by Simon Austerberry on 18 May 2023

In this article, we will discuss how to analyse user feedback for mobile apps. We'll cover everything from gathering feedback to analysing it, and everything in between.

Posted by Simon Austerberry on 18 May 2023

Usability surveys are an effective tool for gathering valuable feedback directly from users, enabling ecommerce businesses to make informed decisions on how to improve their website or app. However, simply conducting a survey is not enough.

Posted by Simon Austerberry on 17 May 2023

collecting and analysing user feedback, you can gain valuable insights into how your customers perceive your SaaS product and identify areas for improvement. In this article, we’ll guide you through a step-by-step process for analysing user feedback.

Posted by Simon Austerberry on 17 May 2023

As an eCommerce store owner, you know that customer feedback is essential for your business's growth and success. But how can you turn that feedback into actionable insights?

Posted by Simon Austerberry on 14 May 2023

As more businesses shift to cloud-based software solutions, the measurement of user engagement has become a critical aspect of evaluating SaaS success. In our latest blog post, we explore the importance of user engagement in SaaS and provide a step-by-step guide to measuring user engagement impact on SaaS. Check it out today!

Posted by Simon Austerberry on 14 May 2023

SaaS companies need to prioritise product usability if they want to stay competitive. A product with good usability makes it easy for users to accomplish their tasks and achieve their goals. Learn more about how to measure the impact of product usability on SaaS in our blog.

Posted by Simon Austerberry on 14 May 2023

Product adoption is a crucial factor for the success of any SaaS business. But how do you measure it? Our blog post has the answer! Read on to learn more about key metrics for measuring product adoption, analyse product adoption data, and strategies for improving it.

Posted by Simon Austerberry on 14 May 2023

Are you a SaaS business? Make sure you understand the importance of feature relevance and how it can impact your business outcomes. Check out our blog for more information on how to measure the impact of feature relevance on SaaS!

Posted by Simon Austerberry on 14 May 2023

Are you looking for ways to measure the impact of customer support on your SaaS business? We’ve got you covered! Check out our blog to find out the key metrics and strategies for analysing customer support data and implementing improvements.

Posted by Simon Austerberry on 14 May 2023

Customer satisfaction is a key differentiator that offers a competitive advantage to SaaS businesses. In our latest blog post, we explore the different ways businesses can measure and analyze customer satisfaction data to improve their SaaS product.

Posted by Simon Austerberry on 14 May 2023

Customer loyalty is essential for SaaS businesses looking to stay ahead of the competition. Our blog takes a closer look at how customer loyalty affects SaaS businesses and how to measure it. Read more to learn about key metrics to measure customer loyalty and strategies to improve customer loyalty in SaaS.

Posted by Simon Austerberry on 14 May 2023

Are you a SaaS provider looking to measure and analyse your brand perception? Check out our latest blog post to learn about the importance of brand perception in SaaS, key metrics to measure, methods for collecting data, and how to analyse the impact brand perception has on SaaS performance.

Posted by Simon Austerberry on 12 May 2023

Customer loyalty is a crucial factor in the success of any business. We understand the importance of customer loyalty and how it can significantly impact the growth and success of your website. Read our latest blog post to learn more about the key metrics to consider and how to leverage customer feedback to improve your website's performance.

Posted by Simon Austerberry on 12 May 2023

Do you want to know how successful your website is in keeping users engaged? User engagement is one of the most critical metrics that can determine the effectiveness of your website, but how do you measure it? Our blog has the answers!

Posted by Simon Austerberry on 12 May 2023

Did you know that product usability is essential for any website looking to succeed in today's digital landscape? Learn more about the importance of product usability, how to define it, and the key metrics and methods for measuring its impact on our blog.

Posted by Simon Austerberry on 12 May 2023

Measuring the impact of product adoption is crucial to the success of your business. In this article, we’ll explore the importance of product adoption, key metrics to measure it, and how to set up tracking and analytics tools to effectively monitor it.

Posted by Simon Austerberry on 12 May 2023

Did you know that feature relevance is a crucial aspect of website design? Learn how to identify key features, prioritize them based on your business goals, and measure the impact of feature relevance with our latest blog post!

Posted by Simon Austerberry on 12 May 2023

Are you looking for ways to measure the impact of customer service on your website? Check out our blog for tips on how to understand the importance of customer support and the metrics that matter when it comes to measuring its impact.

Posted by Simon Austerberry on 12 May 2023

Are you looking to measure the impact of customer satisfaction on your website? Check out our latest blog post to learn how to prioritise customer satisfaction, explore key metrics to measure it, analyse website user behaviour, and offer tips on collecting customer feedback to improve your website's success!

Posted by Simon Austerberry on 12 May 2023

Are you looking to measure the impact of brand perception on your website? Check out our blog to learn more about the key components of brand perception and the methods you can use to measure it.

Posted by Simon Austerberry on 11 May 2023

Surveys are an essential part of the research process, but making sense of the data can be overwhelming. That's why we've created a blog post to help you out! Learn how to code survey data with our step-by-step guide.

Posted by Simon Austerberry on 11 May 2023

Surveys are a powerful tool for gathering insights on a variety of topics. From customer feedback to employee satisfaction, surveys help capture the thoughts and opinions of individuals in an organized way. However, collecting survey data is only the first step. To truly understand what the data means, it needs to be analyzed effectively.

Posted by Simon Austerberry on 09 May 2023

Have you ever wondered what types of survey questions are the most effective? We've got the answers! Check out our blog to learn about the different types of survey questions and how to use them to gain valuable insights.

Posted by Simon Austerberry on 14 Mar 2023

Are you looking to improve your business's success? Conducting a UX survey is a great way to understand how customers perceive your products or services, identify pain points, and gather feedback on new features. Check out our blog for tips and best practices on conducting a successful UX survey!

Posted by Simon Austerberry on 12 Mar 2023

The success of any business depends on the ability to satisfy its customers. However, with increasing competition and changing customer needs, it is important to keep track of customer satisfaction levels. One of the most effective ways to do this is by conducting customer satisfaction surveys. In this article, we will take a deep dive into how to create customer satisfaction surveys that actually drive results.

Posted by Simon Austerberry on 09 Mar 2023

Are you struggling to get people to respond to your surveys? Don't worry, we've got you covered! Check out our blog for tips on how to increase your survey response rate and get the most out of your surveys.

Posted by Simon Austerberry on 16 Feb 2023

Are you looking to understand your customer loyalty and engagement levels? Check out our blog to learn more about how to use Net Promoter Score (NPS) emails and how they can help you measure customer loyalty and satisfaction.

Posted by Simon Austerberry on 09 Feb 2023

Are you looking to understand your customer loyalty and engagement levels? Check out our blog to learn more about Net Promoter Score (NPS) and how it can help you measure customer loyalty and satisfaction.

Posted by Simon Austerberry on 08 Feb 2023

Are you looking for a way to quickly and easily collect data from your customers? Microsurveys are the perfect tool! They are short, cost-effective, and can be used to gather a large amount of information quickly. Learn more about the benefits and uses of this valuable tool in our latest blog post!